What are your monthly fees?
Our fees are reasonable and competitive with other similar facilities. Fees are based on a "flat rate" and vary depending on "level of care". We will bill you on a month to month basis and require payments by the first of each month.
What happens if my money runs out and I can't afford your fees? Will I have to move to a different facility?
No, you will not have to move. Our community has contracts with the Arizona Long Term Care System, often referred to as ALTCS. ALTCS is Arizona's alternative to Medicade and is available to assist those residents who no longer have the ability to pay monthly fees and other assets are depleted.
What are your upfront move-in fees and is there a long term contract?
We require a full "upfront"first and last" deposit upon move-in. The first month fee convers the first month. The last month deposit is a security and cleaning deposit and is fully refundable when conditions are met. When financial situations are difficult we allow the last month deposit to be paid over a three month period. If the resident moves in during the month the fee is prorated from the day of move-in and reflected on the second months invoice. There are no long-term contracts. You may cancel service with us by giving us thirty day notice.
Will long-term-care insurance (LTC) cover yourmonthly rent fees?
It depends on the policy. In the past most insurance policies covered only nursing home stays. More and more policies provide coverage for Assisted Living. We will review your policy and discuss coverage with your insurance underwriter if requested.
What happens to me if my healthcare needs progress? What if I become "bed bound" or eventually a Hospice patient, will I have to move?
No, you will not have to move. In fact, you will never have to move again. We provide all "levels of care" to our residents. Our license with the Arizona State Health Services provides for "Directed Care" allowing us to provide any and all care you may require.
Do you provide transportation for doctor's appointments and other required appointments?
Yes, we arrange most appointments and arrange transportation through local transport companies.
Are there any restrictions to visiting hours?
No, we encourage families and friends to visit as often as possible and participate in activities and other social gatherings.
Do I have to provide my own furniture?
Families provide their own bedroom furniture and perhaps a comfortable living room chair. We want residents to feel "at home" as much as possible with personal items from their home.
How are your caregivers selected?
Matching the right caregivers with our residents is essential to our success. We communicate with our residents daily and send surveys to close family members as on ongoing evaluation of "how we are doing". Caregivers, as well as all personnel are carefully screened and selected through extensive background checks.
Why would I choose Prescott Assisted Living over others in the area?
We provide excellent quality care for our residents. We pride ourselves in home-cooked meals and daily activities. Resident rooms are only a short distance to our dining room and family room. It is as close to home with our home-like environment that looks and feels like a home.
How do you keep your home clean and odor free?
We follow a very strict daily cleaning schedule and use only the best and safest cleaning products available on the market today. If a resident needs linens or personal closthes washed, we do them on a daily basis. There is no substitute for a clean and odor free home.
What if I don't like my caregivers?
We listen to what the resident and family have to say. After all, it is the resident's home, not the employee's home. If personality conflicts exist, or an employee is not giving adequate and above average care, he or she is replaced.